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GDPR - Right to be forgotten - Question

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Hi

Does anyone know if there is a default functionality in Business Central to erase GDPR sensitive informative for a customer in all related sections for the application?

For example:

- Customer X want that the personal information is removed from the Company's operational systems so they file a request to be forgotten.

therefore the customer needs to be anonymized / removed from Business Central as well.

On the customer card, this can be done manually, but to get it removed from all related documents this might be more complicated.

Thanks a lot for the assistance/ feedback

Kind regards

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Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central

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YUN ZHU 78,009 Super User 2025 Season 1 on at

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GDPR - Right to be forgotten - Question

Hi, You can try the Data Classification Worksheet feature.

Note:
Microsoft is providing this Data Classification feature as a matter of convenience only. It's your responsibility to classify the data appropriately and comply with any laws and regulations that are applicable to you. Microsoft disclaims all responsibility towards any claims related to your classification of the data.

More details: https://learn.microsoft.com/en-us/dynamics365/business-central/admin-classifying-data-sensitivity?wt.mc_id=DX-MVP-5004336

Hope this helps.

Thanks.

ZHU

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