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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Missing inventory tran...
Microsoft Dynamics AX (Archived)

Missing inventory transactions

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Posted on by Community Member Microsoft Employee

While trying to receive a delivery reminder i get the following error

" Cannot receive quantity 24.00 because inventory transactions with status Ordered, Arrived or Registered are insufficient " 

the P.O created with quantity 95 .. i couldn't receive the entire quantity because there was only 71 item registered and after receiving them i couldn't receive the remaining 24 ..

inventory transactions looks like this 

2295.PNG

71 item with status received 

line quantity 

22952lq.PNG

there should be some transaction with status ordered or registered 

i tried to change delivery reminder value to get the transactions but it didn't work .

also i ran a consistency check on inventory management but nothing happened .

this issue happened on a different P.O as well .

what could possibly cause this ?

*This post is locked for comments

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Missing inventory transactions

    Hi,

    You operate on a pretty old r3 version (cu8).

    I had a look at LCS and found a couple of hotfixes that have been released with cu10 and later.

    Can you take a look at LCS yourself to verify whether one of those hotfixes overcomes your issue?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Missing inventory transactions

    Yes ludwig , same site and warehouse 

    ax 2012 r3 v 6.3.1000.309

    the status of the 24 item left is onorder ( inventtrans )

    24onorder.PNG

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Missing inventory transactions

    Hi,

    Have you checked that the site, warehouse, location, etc. fit to the PO and have been correctly selected?

    Another thing that is interesting to know is what AX version do you operate and for which country/region?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Missing inventory transactions

    Hello Ludwing ,

    i got the error while trying to recive the 24 .. when i open registration from update line there is no quantity to be registered

    the transaction shows only a 71 item with status received and nothing else

    ( but the item is available in the inventory )

    5102.onHand.PNG

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Missing inventory transactions

    Hi,

    Is it right that you got the error message at the time you tried to register the 24 pcs?

    Have you checked the transactions that have been made for the item?

    How many are still on stock and how many have already been issued/sold?

    Best regards,

    Ludwig

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