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Field Service database version is out of sync. This might indicate a failed solution import or upgrade.

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Posted on by Mamatha Raju 45

Hi All,

We are facing error as "Field Service database version is out of sync. This might indicate a failed solution import or upgrade."      While saving Account,Contact or Qualifying Lead. This issue has been observed Post solution moment from our Dev environment to SIT environment. 

Dev Environment : 

FieldService : 8.3.0.225

FieldServicePatch_1  : 8.3.1.0

FieldServiceAnchor : 8.3.1.0

FieldServiceUCIAppModule : 7.5.5.65

SIT  Environment : 

FieldService : 8.3.0.225

FieldServicePatch_1  : 8.3.0.225

FieldServiceAnchor : 8.3.0.225

FieldServiceUCIAppModule : 7.5.5.48

Please find the Image and Log file.

FieldService_5F00_Error.PNG[View:/cfs-file/__key/communityserver-discussions-components-files/764/FieldService_5F00_Errorfile.txt]

Thanks & Regards,

Mamatha Raju Babu

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  • apa Profile Picture
    apa 8,282 on at
    RE: Field Service database version is out of sync. This might indicate a failed solution import or upgrade.

    I have marked Scott's and Jason's answers as verified. Retrying the upgrade and an SR are the ways forward.

  • Verified answer
    JCo Profile Picture
    JCo 305 on at
    RE: Field Service database version is out of sync. This might indicate a failed solution import or upgrade.

    You can also retry the upgrade as this will often resolve this issue.

  • Verified answer
    Fannie30 Profile Picture
    Fannie30 2,990 on at
    RE: Field Service database version is out of sync. This might indicate a failed solution import or upgrade.

    This occurred with me during PSA upgrade.  Please log a support ticket. This really needs to be escalated and handled by support and engineering

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