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Microsoft Dynamics CRM (Archived)

Campaign Activity send as queue

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Posted on by Microsoft Employee

Hey guys.

After creating a Marketing List and a Campaign, i want to create and start a Campaign Activity, as in sending a mass email to a group of users.

I'm not able to set the "From" field (locked), which would allow me to use a specific mail-queue to use to mass e-mail. The mails then are sent from my personal mail account, which i don't want.

With the Administrator role i CAN choose the mail-queue, but not from my personal user.. Is it a specific security role? i've enabled all permissions for Queue / Campaign / Marketing Lists, is there anywhere else to look?

Thanks in advance

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  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Campaign Activity send as queue

    EDIT: just realised what the Security Role permission associated with it was.

    "Business Management" - "Miscellaneous Privileges" - "Send E-mail as Another User" which, in my opinion, is misleading, since for the matter it's "User OR Queue".

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