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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Email Activity through...

Customer experience | Sales, Customer Insights,...

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Email Activity through Power Automate

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Hi,

I have created an Email approval through Power Automate, Can this activity be visible on the timeline?

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Nya 29,060 on at

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Hi,

If you have set the Regarding field of the email as a certain Contact (or other record), it can be shown in the timeline of the record.

You can refer to the following doc to know how to automatically track the emails.

Set an option to automatically track incoming Outlook email in Dynamics 365 for Outlook | Microsoft Docs

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya

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