News and Announcements icon

Dynamics 365 CommunityForums Dynamics 365 general forum Failure after selectin...

Dynamics 365 general forum

Suggested answer

Failure after selecting Test & Enable Mailbox in Microsoft Dynamics 365, how to fix it?

(0) Share

Report

Report

Posted on by Community member

please see the screenshots from the link: https://learn.microsoft.com/en-us/answers/questions/1335293/failure-after-selecting-test-enable-mailbox-in-mic?page=1&orderby=Helpful&comment=answer-1291013#newest-answer-comment

Categories:

Email and Office Integration

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Leah Ju Microsoft Employee on at

Like (0)

Report

Failure after selecting Test & Enable Mailbox in Microsoft Dynamics 365, how to fix it?

Hi partner，

If no errors appear, navigate to Settings, Email Configuration, and then Email Configuration Settings.

In the Configure alerts section, verify the Error option is selected. If it wasn't already selected, enable this option and select OK.

Then select the Test & Enable Mailbox button again and check for any errors.

https://learn.microsoft.com/en-us/previous-versions/troubleshoot/dynamics/crm/failure-when-selecting-test-enable-mailbox

I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
Regards,
Leah

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 288,768 Super User

#2

Martin Dráb 225,985 Super User

#3

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans