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Failure after selecting Test & Enable Mailbox in Microsoft Dynamics 365, how to fix it?

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Posted on by Community member

please see the screenshots from the link: https://learn.microsoft.com/en-us/answers/questions/1335293/failure-after-selecting-test-enable-mailbox-in-mic?page=1&orderby=Helpful&comment=answer-1291013#newest-answer-comment

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Leah Ju Microsoft Employee on at

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Hi partner，

If no errors appear, navigate to Settings, Email Configuration, and then Email Configuration Settings.

In the Configure alerts section, verify the Error option is selected. If it wasn't already selected, enable this option and select OK.

Then select the Test & Enable Mailbox button again and check for any errors.

https://learn.microsoft.com/en-us/previous-versions/troubleshoot/dynamics/crm/failure-when-selecting-test-enable-mailbox

I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
Regards,
Leah

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