web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

Avoiding automatic logoff on MPOS

(0) ShareShare
ReportReport
Posted on by 85

Hello,

We have created a retail self service solution using the MPOS. The solution is on R3 CU9.

About once a day the MPOS automatically logs off. We want to avoid this. I thought that the automatic logoff had to do with the 'Auto logoff timeout (minutes)' parameter that can be set on the POS registers in AX. The default value is 0. With this value the MPOS will log off when it has been inactive for 30 minutes.

We have changed the value to 14400 (240 hours). But with this value the automatic logoff is still happening about once a day. I have looked in the channel database and the 'Auto logoff timeout' value has been updated there too.

I have also tried to disable the functionality in the MPOS code. User session timeout is tracked by UserActivtyTracker.ts. It gets initiated in LoginView.ts (UserActivityTracker.setUpserverConfiguredAutoLogoffTimeout()) and Pos.ts (Commerce.UserActivityTracker.setUpUserActivity()). I have commented out both these method calls.

After all this the automatic logoff is still happening. Is there any other MPOS functionality that could be causing this?

Regards

Morten Løpen

*This post is locked for comments

I have the same question (0)
  • Bashir Ahmad Profile Picture
    5,248 on at

    The Automatic log off system has been activated. To resolve enter the Setup Wizard - General Setup and change the time out period to 0 to deactivate. Or you can increase the time to a higher period.

  • Morten Lopen Profile Picture
    85 on at

    Thanks for your answer. Are you referring to a Setup Wizard in AX?

  • Verified answer
    Bashir Ahmad Profile Picture
    5,248 on at

    No, when you logged in to MPOS with Admin user there is an option for Setup Wizard - General Setup

  • Morten Lopen Profile Picture
    85 on at

    Ok, thanks for the clarification.

  • amitkumar Profile Picture
    260 on at

    Could you please put an image of this

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Priya_K Profile Picture

Priya_K 4

#1
Martin Dráb Profile Picture

Martin Dráb 4 Most Valuable Professional

#3
Ali Zaidi Profile Picture

Ali Zaidi 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans