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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Option "Convert t...
Microsoft Dynamics CRM (Archived)

Option "Convert to" greyed out in Outlook server side synchronization

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Posted on by Community Member Microsoft Employee

Option "Convert to" greyed out in Outlook server side synchronization. Could any one tell us what is the reason? We are using server side synchronization

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Option "Convert to" greyed out in Outlook server side synchronization

    Please find the screenshot below.

    82064.Capture.JPG

  • PS Profile Picture
    PS 23,577 on at
    RE: Option "Convert to" greyed out in Outlook server side synchronization

    Your question is not clear, share a screenshot so that we know where exactly are you facing this issue.

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