Mail codeunit doesn't open e-mail in outlook anymore since last Office 365 update

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Posted on by StevenHarmonize

Hi,

We have been using the mail codeunit to create & open mails in outlook with the "RunModal" parameter.

This has always been working fine, until one of the last Office 365 updates. When running the functionality now, it doesn't do anything. No e-mail opens in Outlook, no error in event viewer. This specific customer uses NAV 2017. Anyone having the same issue? Or a solution?

Thanks

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StevenHarmonize 5 on at

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RE: Mail codeunit doesn't open e-mail in outlook anymore since last Office 365 update

Thx for the tip, but this setting seems to be ok.
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YUN ZHU 81,360 Super User 2025 Season 1 on at

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RE: Mail codeunit doesn't open e-mail in outlook anymore since last Office 365 update

Hi, I'm not sure, has the default app of the Email changed?

For example, Change it to Outlook and try again.

Hope this helps.

Thanks.

ZHU