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Small and medium business | Business Central, N...
Suggested Answer

Mail codeunit doesn't open e-mail in outlook anymore since last Office 365 update

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Posted on by 5

Hi,

We have been using the mail codeunit to create & open mails in outlook with the "RunModal" parameter.

MailCU.png

This has always been working fine, until one of the last Office 365 updates. When running the functionality now, it doesn't do anything. No e-mail opens in Outlook, no error in event viewer. This specific customer uses NAV 2017. Anyone having the same issue? Or a solution?

Thanks

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    95,331 Super User 2025 Season 2 on at

    Hi, I'm not sure, has the default app of the Email changed?

    For example, Change it to Outlook and try again.

    pastedimage1668644703317v1.png

    pastedimage1668644771872v2.png

    Hope this helps.

    Thanks.

    ZHU

  • StevenHarmonize Profile Picture
    5 on at

    Thx for the tip, but this setting seems to be ok.

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