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Small and medium business | Business Central, N...
Suggested answer

The Gen. Journal Template does not exist

Posted on by 3,482

Hi:

In Vendor Ledger Entries, I'm clicking Actions...Functions...Send Remittance Advice and choosing to e-mail the A/P EFT Remittance.

Upon trying, however, I get the error shown below.

Indeed, the "PAYMENTS" template does exist.

How do I eliminate this error?

Thanks!

John

pastedimage1647445684579v1.png

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,647 Super User 2024 Season 2 on at
    RE: The Gen. Journal Template does not exist

    Hi, Please check the settings below first.

    pastedimage1647479934493v1.png

    I have done related tests, I hope the information inside can help you.

    Send Remittance Advice (error handling)

    https://yzhums.com/8319/

    Thanks.

    ZHU

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 11,425 User Group Leader on at
    RE: The Gen. Journal Template does not exist

    Do you have the Vendor Document Layouts setup for sending remittance advices from the vendor ledger?

    Most process the remittance advices from the payment journal....I do not think the issue is with the general journal template but rather it's with the document layouts.

  • Suggested answer
    JAngle Profile Picture
    JAngle 33,159 on at
    RE: The Gen. Journal Template does not exist

    Go to general journal templates. Add a new row for payments. Ensure it has the “type” payments and a source code of paymentjnl. Add a no. series too

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