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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / The Gen. Journal Templ...
Small and medium business | Business Central, N...
Suggested Answer

The Gen. Journal Template does not exist

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Posted on by john.ellis 3,534

Hi:

In Vendor Ledger Entries, I'm clicking Actions...Functions...Send Remittance Advice and choosing to e-mail the A/P EFT Remittance.

Upon trying, however, I get the error shown below.

Indeed, the "PAYMENTS" template does exist.

How do I eliminate this error?

Thanks!

John

pastedimage1647445684579v1.png

  • Suggested answer
    JAngle Profile Picture
    JAngle 159 on at

    Go to general journal templates. Add a new row for payments. Ensure it has the “type” payments and a source code of paymentjnl. Add a no. series too

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 235 User Group Leader on at

    Do you have the Vendor Document Layouts setup for sending remittance advices from the vendor ledger?

    Most process the remittance advices from the payment journal....I do not think the issue is with the general journal template but rather it's with the document layouts.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 103,717 Super User 2026 Season 2 on at

    Hi, Please check the settings below first.

    pastedimage1647479934493v1.png

    I have done related tests, I hope the information inside can help you.

    Send Remittance Advice (error handling)

    https://yzhums.com/8319/

    Thanks.

    ZHU

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