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Duplication when qualifying a lead to an opportunity

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Posted on by maurice.renz

190

Hello,

we're having some troubles when qualifying a lead to an opportunity. I seems like it doesn't check about any duplicates, even though the duplication detection is running. If we qualify a lead it creates a new company with the name of the "Account"-field in the lead form, no matter if an account with exactly the same name already exits. I saw that some people get a pop up, where they can connect the Account and Contact with an existing contact - that would help us to avoid that. Do you know, where I can enable that?

We're using Microsoft Dynamics 2016 Vers. 8.1.

Please tell me, if you need further informations.

Thank you in advance and best regards,
Maurice

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RE: Duplication when qualifying a lead to an opportunity

To Enable Duplicate Detection Rule, you need to Set SuppresDuplicateDetection in context to False

context.InputParameters["SuppressDuplicateDetection"] = false;

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