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When we create an order with a deposit from a customer and save it, the deposit gets posted but when I go to Inquiry > Transactions by Customer I don't see the transaction listed. I'd like to get a list of all customers we have a liability to regarding their deposit. Is there a way to get this liability list? thanks!
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I have the same question (0)I believe customer deposits should be posted to a separate posting account named something like 'customer deposits'. Navigate to Administration | Posting | Posting Accounts, change the Display to Sales and look at the bottom of the list. It doesn't appear in your report because the invoice hasn't been posted yet. If you look in the SmartList Under Sales Transactions you should be able to add columns that will tell you deposit amounts.
Kind regards,
Leslie
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