Hi guys,
First attempt at posting in this blog - hopefully you can help or guidance
I am attempting to connect the outlook CRM plugin to a CRM solution which is being provided to us by a 3rd party CRM provider.
we have a one way domain trust with the third party and the CRM solution is not being provided by IFD.
From the majority of our sites the CRM plugin connects but from a VPN connection the CRM plugin does not authenticate. I have also attempted to install the CRM plugin on a server in our private cloud and it will not connect.
We have checked all the firewall ports and the CRM provider can see the connections hitting their server on Port 5555 but the CRM plugin will not authenticate.
Connecting to the webpage version of CRM works perfectly from all sites so we think routing and firewalling is correct.
The error message on the trace from the plugin shows the following errors:
Any ideas?
The CRM server is CRM 2015 and we are using the correct plugin version
MiniDump: TraceDirectory setting not set or missing. Defaulting to temporary folder.
[2016-03-17 14:08:09.558] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread: 11 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | DeploymentsInfo`1.InternalLoadOrganizations ilOffset = 0x5B
at DeploymentsInfo`1.InternalLoadOrganizations(DataCollection`1 orgs, AuthUIMode uiMode, Control parentWindow) ilOffset = 0x5B
at DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow) ilOffset = 0x125
at ServerForm.LoadOrganizationsInternal(Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org) ilOffset = 0x1F
at <>c__DisplayClass3a.<LoadOrganizationsLogic>b__1c() ilOffset = 0x4F
at ExceptionFilter.TryFilter(Action body, Predicate`1 filter1, Action`1 catchClause1, Predicate`1 filter2, Action`1 catchClause2) ilOffset = 0x0
at ServerForm.LoadOrganizationsLogic(Boolean forceUI, String deploymentUrl, Boolean tryWIA) ilOffset = 0x243
at BackgroundWorker.WorkerThreadStart(Object argument) ilOffset = 0xD
at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs) ilOffset = 0xFFFFFFFF
at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink) ilOffset = 0xB1
at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) ilOffset = 0x70
at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) ilOffset = 0x4
at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() ilOffset = 0x0
at ThreadPoolWorkQueue.Dispatch() ilOffset = 0xA3
>Exception during Signin System.ServiceModel.Security.SecurityNegotiationException: SOAP security negotiation with '10.1.10.10/.../Organization.svc' for target '10.1.10.10/.../Organization.svc' failed. See inner exception for more details. ---> System.ComponentModel.Win32Exception: The Security Support Provider Interface (SSPI) negotiation failed.
at System.ServiceModel.Security.WindowsSspiNegotiation.GetOutgoingBlob(Byte[] incomingBlob, ChannelBinding channelbinding, ExtendedProtectionPolicy protectionPolicy)
