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Customer experience | Sales, Customer Insights,...

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Unable to add the contact in the marketing list form '+' icon is disappear.

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Posted on by Ravi@thomson

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Hi guys I am not able to add the contact in the marketing list form . the '+' icon is not coming.crm version 2016(8.2.2).

and i am doing legacy form rendering on. then i am able to see.

but according to the Microsoft the legacy form rendering should be off.

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Johnny Yun 455 on at

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Hi Ravi,

Have you tried any other browser for testing? Does any other entity like Leads, Opportunities have similar issue?

I don't recommend legacy form rendering on as it may cause editable grid control issue in the future:

crmtipoftheday.com/.../

www.inogic.com/.../

I found following issue thread while not related with legacy form rendering could be for your reference:

community.dynamics.com/.../887175

If above still not help, I would recommend you to raise one ticket to MS for known issue confirmation. Thanks.

Regards

Johnny

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