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Unable to add the contact in the marketing list form '+' icon is disappear.

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Posted on by 70

Hi guys I am not able to add the contact in the marketing list form . the '+' icon is not coming.crm version 2016(8.2.2).

pastedimage1584103140902v1.png

and i am doing legacy form rendering on. then i am able to see.

but according to the Microsoft the legacy form rendering should be off. 

  • Suggested answer
    Johnny Yun Profile Picture
    Johnny Yun 455 on at
    RE: Unable to add the contact in the marketing list form '+' icon is disappear.

    Hi Ravi,

    Have you tried any other browser for testing? Does any other entity like Leads, Opportunities have similar issue?

    I don't recommend legacy form rendering on as it may cause editable grid control  issue in the future:

    crmtipoftheday.com/.../

    www.inogic.com/.../

    I found following issue thread while not related with legacy form rendering could be for your reference:

    community.dynamics.com/.../887175

    If above still not help, I would recommend you to raise one ticket to MS for known issue confirmation. Thanks.

    Regards

    Johnny

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