Customer voice response from Real time marketing

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Posted on by FE-04060947-0

Hello, I am sending a Customer voice survey using real-time marketing. when I look at the responses, I cannot understand who was the customer that submitted the answer, and I need to search in Dynamics to find the right person manually.

Is there a way I can add the first name, last name here instead of the Marketing Respondent?

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MRighini 3 on at

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I have the same problem....

Real time is not properly integrated with Customer Voice.

Is there any plan to fix this ??

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DD-04091711-0 16 on at

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Hi there,

I am also having this issue. It seems like it should work based on there being a button to check if you want the survey to be anonymous.

Has anyone found a fix for this?

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MP-26092100-0 2 on at

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Hi there,

I am also having this issue. Has anyone found a fix for this?

Thanks

MP

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