Microsoft Dynamics CRM (Archived)

Crm Plugin - Added new status reason and updating the statusCode not working

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Posted on by rthompson

1,532

I have a custom entity. I added a new status reason called "Disable". The status code is "100,000,000".

When updating the statecode and statuscode I get an error message "OrganizationServiceFault".

int stateCode = 0;
int statusCode = 100000000;
questionEntity["statecode"] = new OptionSetValue(stateCode); //Status
questionEntity["statuscode"] = new OptionSetValue(statusCode); //Status reason
service.Update(questionEntity);

Any ideal on why this is not working?

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a33ik 84,331 Most Valuable Professional on at

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Hello,

Can you please post exact exception that you get?

Can you please confirm that this status reason is for "Active" state code?

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Aric Levin - MVP 30,190 Moderator on at

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Are you passing Id to the question Entity?

Entity questionEntity = new Entity("new_question");

questionEntity.Id = questionId;

questionEntity["statecode"] = new OptionSetValue(stateCode); //Status

questionEntity["statuscode"] = new OptionSetValue(statusCode); //Status reason

service.Update(questionEntity);

Is statusCode 100000000 an Active Status or Inactive Status.

If Inactive the statecode should be 1 not 0.

If this is not what you are looking for, then please provide the actual error message that you are receiving.

Hope this helps.

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gdas 50,091 Moderator on at

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Hi,

Your code is correct , only thing you need to check as Aric mentioned whether you have created the status reason with the value 100000000 statecode Active or Inactive.

Try to pass 1 in state code seems you have created thw custom one in inactive state code. Here is the original value below mentioned. Hope this helps.

_____________________

State

0 : Active

Status Reason

1 : Active

=================

State

1 : Inactive

Stutus Reason

2 : Inactive

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RaviKashyap 55,410 Moderator on at

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Hi,

It is most likely (as mentioned by above) that you have added the status reason under the "Inactive" status and in your code you are setting "Active" status i.e. '0'

Hope this helps!

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Community Member on at

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Hello,

You can not update status like this

Please follow this link.

www.magnetismsolutions.com/.../Change_the_Status_of_Record_using_Plugin_in_Dynamics_CRM_2011.aspx

Hope you can understand what I mean!

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Community Member on at

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Hi,

You have to use setStateRequest to update the status.

Example:

SetStateRequest jobCardStatus = new SetStateRequest

{

EntityMoniker = new EntityReference

{

Id =Guid ,//Pass guid of record

LogicalName = "abc",

},

State = new OptionSetValue(1),

Status = new OptionSetValue(2),

};

service.Execute(jobCardStatus);

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ARIFNIIT 1,391 on at

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You can not update state , status and owner field using service.update(). Use respective Message. for example use SetStateRequest to change state and status and AssignRequest to change Owner.

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rthompson 1,532 on at

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My Error message is the following.

"100000000 is not a valid status code for state code new_questionState.Inactive on new_question with Id c38fa26d-2b20-e811-80da-005056ba7ce0."}

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