web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Migration to 9.1

(0) ShareShare
ReportReport
Posted on by 15

I am migrating a Dynamics CRM 8.2 (Windows 2016 / SQL 2012) to a Dynamics CRM 9.1 (Windows 2019 / SQL 2019).  I have following outlined steps to backup the database from the old environment; restore to the new environment; and import the organization.

All that works great if I only use the machine name.  I can access new CRM using the server name (https://crm365v9) with a certificate from our internal CA, but it gives a cert warning of course. If I use the FQDN it will not authenticate me.   

If I try CRM365v9.domain.com, it will not authenticate me.

The old server (crm365.domain.com) was accessed through the URL https://bcrm.domain.com.  "bcrm" was a cname in DNS crm365.domain.com and used a 3rd party certificate.   When I change bcrm to point to the new server and add the certificate in IIS, it won't authenticate me.  Tried changing brcrm to an A record instead of a Cname.  Still no go.

I have check SPNs and I believe those are correct.

Do I need to change Web Address in Deployment Manager?  I tried, but it did not help.

I turned on Trace settings, but I am not seeing any files created in the folder specified.

PS C:\Windows\system32> Get-CrmSetting TraceSettings

CallStack : True
Categories : *:Error
Directory : c:\crmdrop\logs
Enabled : True
FileSize : 10
ExtensionData : System.Runtime.Serialization.ExtensionDataObject

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 170 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 70

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans