230
I'm trying to publish a new duplicate detection rule but there is no option from the view or within the rule itself to do this.
In the sandbox version I can see that it should be on the same bar as 'new' and 'delete', underneath Entity type.
Anyone know why this might have happened and how to recover the publish/unpublish options?
*This post is locked for comments
Saw the same issue in Dynamics CRM 9.0 and figured out that Duplicate Detection Settings need to be enabled by navigating to Settings => Data Management => Duplicate Detection Settings => Check the box for "Enable duplicate detection"
Hi Ciaran,
Alongwith the entity, did you include the Application Ribbon as well?
Surprisingly, Ribbon workbench does not show this entity or we may have checked for any ribbon customizations. We may still extract the Application ribbon in a solution xml file though.
-Aamer
Hi Aamer,
They're not under 'more actions'.
I tried importing the duplicate detection rule entity into the live instance from sandbox but the issue still occurs.
Hi,
Seems like a Ribbon/Command Bar issue.
You are not able to see it under "More Actions" ?
If you import your customizations/or perform a minimal copy to a sandbox are you able to reprodce the issue ?
A trial and error kind of a solution may be to export a solution from a different default org with only the Duplicate detection rule entity and Application Ribbon and then import in the org with the issue.
I suggest that we 1st try it in a copy organization and not the actual org.
-Aamer
I have that too.
Thanks for responding Goutam. Yes I have the required security roles.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,235
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (