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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Change customer name o...
Small and medium business | Business Central, N...
Answered

Change customer name on customercard -> ship to adress on sales order changes

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Posted on by MS-30040609-0 313
Hi all, 
 
When I update for example the customer name on the customer card, and then go back to the sales order to update the order with the new customer name, 
the ship to adress changes. 
 
Does anyone now why?
What is the easiest/best/most correct way to update a sales order with the new information from the customer card?
 
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • DAnny3211 Profile Picture
    DAnny3211 11,201 on at
    Change customer name on customercard -> ship to adress on sales order changes
    hello
    YUN is right it is standard behaviour
    you should have a customisation developed to get your case or your desired behaviour
    DAniele
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 89,835 Super User 2025 Season 2 on at
    Change customer name on customercard -> ship to adress on sales order changes
    Hi, it seems that when Customer Name is validated, Ship-to will be reset. This is standard behavior. As for changing the customer information on the order, there's no easy way to do that, other than what you're doing now, you can also recreate the order.
     
    Hopefully other experts can give you better advice.
     
    Thanks.
    ZHU

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