Skip to main content

Notifications

Business Central forum
Answered

Change customer name on customercard -> ship to adress on sales order changes

Posted on by 48
Hi all, 
 
When I update for example the customer name on the customer card, and then go back to the sales order to update the order with the new customer name, 
the ship to adress changes. 
 
Does anyone now why?
What is the easiest/best/most correct way to update a sales order with the new information from the customer card?
 
Categories:
  • DAnny3211 Profile Picture
    DAnny3211 9,190 Moderator on at
    Change customer name on customercard -> ship to adress on sales order changes
    hello
    YUN is right it is standard behaviour
    you should have a customisation developed to get your case or your desired behaviour
    DAniele
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 68,242 Super User 2024 Season 2 on at
    Change customer name on customercard -> ship to adress on sales order changes
    Hi, it seems that when Customer Name is validated, Ship-to will be reset. This is standard behavior. As for changing the customer information on the order, there's no easy way to do that, other than what you're doing now, you can also recreate the order.
     
    Hopefully other experts can give you better advice.
     
    Thanks.
    ZHU

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 9th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Dynamics 365 Community Newsletter - August 2024

Catch up on the latest D365 Community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,186 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 227,996 Super User 2024 Season 2

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans