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Microsoft Dynamics CRM (Archived)

sharing charts issues

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Posted on by Microsoft Employee

Shared a dashboard with a team with another role and business unit. Can share the dashboard, share the saved views and some 1 out of the 3 charts. with the team. When trying to share a chart with options "Complaints Priority by month" i get 

"You do not have Share permissions to any of the records you have selected. Therefore you cannot share the selected records."

However, when I change the chart option to "Complaints Logged by month" I do not get the error.

As a workaround I got my colleague to share the chart and he was able to do so. But the team is still not able to see the chart on the dashboard.

Next when i try to assign the chartto me , I am not allowed to and log file shows the following

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #0335CC46Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #0335CC46</Message>
<Timestamp>2017-05-21T08:47:30.2229164Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault>
<ErrorCode>-2147187962</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 0f08a04f-e4bc-e611-80f5-c4346bc5779c, OwnerId: 515f8a37-6d65-e511-80e9-c4346bc56078, OwnerIdType: 8 and CallingUser: 5700bcc2-2e34-e711-80fc-c4346bc5d258. ObjectTypeCode: 1112, objectBusinessUnitId: 05649cb1-0497-e511-80ef-c4346bc5a710, AccessRights: 524296 </Message>
<Timestamp>2017-05-21T08:47:30.2229164Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

When i try to assign the chart to the team, i get the following:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #7B396059Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #7B396059</Message>
<Timestamp>2017-05-21T08:49:40.6489728Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault>
<ErrorCode>-2147209462</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>Principal team (Id=72d78bad-a881-e511-80ed-c4346bc5a710, type=9) is missing prvReadUserQueryVisualizations privilege (Id=d68cb29d-2243-41d1-b5a8-ee24dc885140)</Message>
<Timestamp>2017-05-21T08:49:40.6489728Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

Can someone help me identify where the problem lies? I guess it is security but not sure what am i supposed to do to resolve this?

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: sharing charts issues

    Your answer is here.

    User (515f8a37-6d65-e511-80e9-c4346bc56078) don't have the access right to the Record (0f08a04f-e4bc-e611-80f5-c4346bc5779c) of Type 1112 (Chart).

    <Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 0f08a04f-e4bc-e611-80f5-c4346bc5779c, OwnerId: 515f8a37-6d65-e511-80e9-c4346bc56078, OwnerIdType: 8 and CallingUser: 5700bcc2-2e34-e711-80fc-c4346bc5d258. ObjectTypeCode: 1112, objectBusinessUnitId: 05649cb1-0497-e511-80ef-c4346bc5a710, AccessRights: 524296 </Message>

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