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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Copying a modified tem...
Customer experience | Sales, Customer Insights,...
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Copying a modified template email for multiple email campaigns

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Posted on by Kim 10

Hi, 

we have generic templates for a multitude of use and for specific campaigns, we modify a template to use. That modified template, may be used again and again for different campaigns. Is there a way to copy a sent email (modified template) to reuse or do I have to always choose the original template and modify it each time. It would save a lot of time if I could reuse a modified template similar to a copy paste basically.

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  • Suggested answer
    Nya Profile Picture
    Nya 29,064 on at

    Hi,

    I guess you are using activity emails, right?

    You can find the email in your activities list and click the "Convert to an email template" button in the following screenshot.

    pastedimage1642665869997v1.png

    It can be converted into an email template then.

    pastedimage1642665901401v2.png

    pastedimage1642665908182v3.png

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