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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Learning direction
Customer experience | Sales, Customer Insights,...
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Learning direction

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Posted on by m 53
Hi,
 
One of my friend wants to start Dynamics 365 CE. He is from non it background but has taken few courses to build database and oop concept.
 
What are the best layman learning materials or guide for so he can excel in his career.
 
Thanks
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  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Learning direction
    Hi Partner,
    Please refer to the following links:
    1.Dataverse
    --Dataverse lets you securely store and manage data that's used by business applications.
    --App makers can then use Power Apps to build rich applications that use this data.
    2.Each Dynamics 365 CE Applications:
    Sales, Customer service, marketing, Field Service..
    3.Model-driven apps
    --These CE applications are Model-driven apps.
    --Model-driven app design is an approach that focuses on adding components such as forms, views, and charts and dashboards to tables using an app designer tool. 
    4.Environment:
    --A Power Platform environment is a space to store, manage, and share your organization's business data, apps, chatbots, and flows.
    More information:
    1.Learning training path:
    2.Microsoft Certified: Dynamics 365 Fundamentals (CRM)
    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     

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