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Good morning,
I am editing a table adding new entities to it. The entity in question is a multiple choice column:
What I want to do next is to create a process whereby depending on the department that is included in that column, different emails are sent to different people. Normally, the generation of that mail I make it by means of this:
But when I try to look for the new column I created to generate the conditioner, it does not appear.
Can you help me?
Hi PabloRF,
Please take a look at this. itaintboring.com/dynamics-crm/dynamics-365-v9-multi-select-option-set/
It's a limitation of the Multiselect optionset
Hi,
This is the limitation of multiselect optionset. You can't use them in business process flow/workflow/business rule.
You can get more details from the following link.
Limitations of Multi Select Option Sets in Dynamics 365 CE – Nishant Rana's Weblog
I find a flexible alternative to the out-of-box multi select. You can try to use it.
Or, You can create a new idea through the below URL, then ask your colleagues to raise up the votes.
Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.
Multi Choise field has this well known limitations, please refer oficial docs Multi Select Field(Choises)
here a blog testing the field
regards.
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