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The new entity does not appear in the processes

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Posted on 9 Mar 2023 07:43:15 by 5

Good morning,

I am editing a table adding new entities to it. The entity in question is a multiple choice column:

5756.pastedimage1678347227800v2.png

7658.pastedimage1678347269606v3.png

What I want to do next is to create a process whereby depending on the department that is included in that column, different emails are sent to different people. Normally, the generation of that mail I make it by means of this: 

7457.pastedimage1678347373409v4.png

But when I try to look for the new column I created to generate the conditioner, it does not appear.

1537.pastedimage1678347469151v5.png

Can you help me?

  • Suggested answer
    Naveen Ganeshe Profile Picture
    Naveen Ganeshe 3,393 User Group Leader on 10 Mar 2023 at 07:59:31
    RE: The new entity does not appear in the processes

    Hi PabloRF,

    Please take a look at this. itaintboring.com/dynamics-crm/dynamics-365-v9-multi-select-option-set/  

    It's a limitation of the Multiselect optionset 

  • Suggested answer
    Eiken Profile Picture
    Eiken on 10 Mar 2023 at 05:43:13
    RE: The new entity does not appear in the processes

    Hi,

    This is the limitation of multiselect optionset. You can't  use them in business process flow/workflow/business rule.

    You can get more details from the following link.

    Limitations of Multi Select Option Sets in Dynamics 365 CE – Nishant Rana's Weblog

     I find a flexible alternative to the out-of-box multi select. You can try to use it.

    GitHub - khorozhansky/Advanced-MultiSelect-for-Dynamics: Advanced MultiSelect for Dynamics 365 / Dynamics CRM is a multi-select / multi-checkbox control on a form. It represents a set of related data items (based on N:N relations + FetchXml) and gives a user an ability to associate/disassociate records of related entities in a quick and convenient way.

    Or, You can create a new idea through the below URL, then ask your colleagues to raise up the votes.  

    Ideas (dynamics.com) 

    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received. 

  • PabloCRP Profile Picture
    PabloCRP 1,086 on 10 Mar 2023 at 03:50:57
    RE: The new entity does not appear in the processes

    Multi Choise field has this well known limitations, please refer oficial docs  Multi Select Field(Choises)

    here a blog testing the field 

    regards.

    If the response was helpful please consider mark it as verified answer

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