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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / We want to export all ...
Customer experience | Sales, Customer Insights,...
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We want to export all of the contacts that had 'do not send' on the customer journey? How can we do this? The Marketing List was static.

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Posted on by Community Member Microsoft Employee

We want to export all of the contacts that  had 'do not send' on the customer journey?  How can we do this?  The Marketing List was static.

  • cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: We want to export all of the contacts that had 'do not send' on the customer journey? How can we do this? The Marketing List was static.

    Hi McR,

    It's glad that your question could be solved.

    Please kindly click "Yes" to my answer if you had found it helps. Thanks. :)

    pastedimage1584688095145v1.png

    Regards,

    Clofly

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: We want to export all of the contacts that had 'do not send' on the customer journey? How can we do this? The Marketing List was static.

    Thank you Clofty - that seems to answer my question.

  • cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: We want to export all of the contacts that had 'do not send' on the customer journey? How can we do this? The Marketing List was static.

    Hi McR,

    Could it solve your problem? Or please kindly point out if I had any misunderstanding towards your real requirement.

    Regards,

    Clofly

    Please kindly mark as verified if you had found any answer helped, it would be really appreciated.

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: We want to export all of the contacts that had 'do not send' on the customer journey? How can we do this? The Marketing List was static.

    Hi McR,

    You could enable 2020 wave 1 early access for your environment to have this feature.

    When the instance has been updated, go to Advanced settings > Other settings > Feature switches to enable the new feature.

    pastedimage1584323719141v1.png

    Then in a specific customer journey record, open Insights > Incomplete journeys > Contact has do-not-email set, you'll see "export to cvs" button to export date.

    pastedimage1584323799856v2.png

    Regards,

    Clofly

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