Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

We want to export all of the contacts that had 'do not send' on the customer journey? How can we do this? The Marketing List was static.

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

We want to export all of the contacts that  had 'do not send' on the customer journey?  How can we do this?  The Marketing List was static.

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: We want to export all of the contacts that had 'do not send' on the customer journey? How can we do this? The Marketing List was static.

    Hi McR,

    It's glad that your question could be solved.

    Please kindly click "Yes" to my answer if you had found it helps. Thanks. :)

    pastedimage1584688095145v1.png

    Regards,

    Clofly

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: We want to export all of the contacts that had 'do not send' on the customer journey? How can we do this? The Marketing List was static.

    Thank you Clofty - that seems to answer my question.

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: We want to export all of the contacts that had 'do not send' on the customer journey? How can we do this? The Marketing List was static.

    Hi McR,

    Could it solve your problem? Or please kindly point out if I had any misunderstanding towards your real requirement.

    Regards,

    Clofly

    Please kindly mark as verified if you had found any answer helped, it would be really appreciated.

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: We want to export all of the contacts that had 'do not send' on the customer journey? How can we do this? The Marketing List was static.

    Hi McR,

    You could enable 2020 wave 1 early access for your environment to have this feature.

    When the instance has been updated, go to Advanced settings > Other settings > Feature switches to enable the new feature.

    pastedimage1584323719141v1.png

    Then in a specific customer journey record, open Insights > Incomplete journeys > Contact has do-not-email set, you'll see "export to cvs" button to export date.

    pastedimage1584323799856v2.png

    Regards,

    Clofly

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,965 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,817 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans