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Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Marketing Emails and the insights in a report

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ReportReport
Posted on by 20

Is it possible to run a report with all/selected emails and download all the insights without going into each email and extracting information.

I have the same question (0)
  • Verified answer
    Thomas Fialek Profile Picture
    248 on at

    If you want to have custom reports, you need to download the insights data on a blob storage and create power bi reports. We currently have similar requirements and that seems to be the only option and get customized insight reports.

    docs.microsoft.com/.../custom-analytics

  • Poppy S Profile Picture
    20 on at

    Thanks Thomas.  Is blob storage a standard function?  

    Reporting on email KPI's is becoming very time consuming and I am surprised MS have not made this a standard view.

    Good luck with your reports!

  • Verified answer
    Thomas Fialek Profile Picture
    248 on at

    A blob storage is an extra database that is created on the azure portal.

    The costs depend on the size and performance. You should find more information in that link I provided

  • Suggested answer
    Preeti Rana Profile Picture
    on at

    Hi Poppy,

    Currently the only option is to export the data out to create your own reports for these. However, we do have it in our roadmap to provide OOB PowerBI reports in the product. Some of these features are already in preview with real-time marketing. The preview dashboard provides a ranking of all your content pieces and journeys in one place. we are lookin gat improving these reports to cater to your scenario in future but i do not have a timeline.   You can learn more here: docs.microsoft.com/.../real-time-marketing-analytics  

    Thanks,

    Preeti Rana

  • Poppy S Profile Picture
    20 on at

    Thanks for getting back to me Preeti, this type of reporting is so valuable and helps plan better, hopefully we won't have to wait too long!!  

  • Saad Farooq Profile Picture
    65 on at

    Thanks for your response. I am also looking into having a single view/dashboard of all marketing emails including statistics like unique opens, open rate, unique clicks, opt outs etc. Given that some time has passed since this conversation started on this thread, is there some ETA on when will such dashboard options be availabe inside Dynamics 365 marketing?

  • Suggested answer
    Community member Profile Picture
    10 on at
    Hi Poppy,

    we can retrieve the members of Real time marketing seqment by querying its data and can use this output in excel and reports.

    Exact information can be found here.
    https://medium.com/@anshulasethi/streamlining-real-time-segment-member-retrieval-in-ms-crm-ce4d13f3c36a

    Thanks,
    Anshula

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