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Microsoft Dynamics AX (Archived)

The quantity cannot be invoiced because inventory transactions with a status of Received are insufficient.

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Posted on by 14,855

Dear 

i am doing a sales order with negative quantity , but when i try to invoice it , i am getting this error 

The quantity cannot be invoiced because inventory transactions with a status of Received are insufficient.

although this is a return , why am i getting this ?

regards

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  • Yohann Rolland Axcible Profile Picture
    3,111 on at

    Hi,

    The return order process implies that you have created first a return order with a positive quantity.

    Then you send it, allocate a disposition code and then the returned sales order is created.

    What is the Order type of your SO ?

    What are you trying to achieved ?

    If you are using a return order, what is the disposition action linked ?

  • Abdo Khoury Profile Picture
    14,855 on at

    we are trying to create a simple Sales order return without going through the regular cycle of creating a Return Order first

  • Yohann Rolland Axcible Profile Picture
    3,111 on at

    Have you run the packing slip before the invoice ?

    How is setup your item model group for the item you are trying to return ? (receiving requirement is enable ?)

    And bonus question : why you don't want to use the regular process ?

  • Abdo Khoury Profile Picture
    14,855 on at

    I tried to do a packing slip but i got the following error :

    1.Physical updating quantity in the unit PCs must have the same sign as the quantity in the inventory unit PCs.

    2.Quantity returned exceeds updated physical and financial quantity

  • Abdo Khoury Profile Picture
    14,855 on at

    Item Model group has receiving requirement and the reason why we don't want to do the normal return process is because we want to make as simple as possible

  • Yohann Rolland Axcible Profile Picture
    3,111 on at

    Never seen that message before.

    I think it's something related to item model group setup or units setup ?

    I found this : dynamicsuser.net/.../invoice-update-problem

    and this

    blogs.msdn.microsoft.com/.../quantities-of-sales-order-and-inventory-transaction

    Are you using the same unit for your item on the sell / purchase / stock / cost tab ?

  • Yohann Rolland Axcible Profile Picture
    3,111 on at

    And if you unticked that checkbox on your item model group just for testing is it better you should be able to invoice?

  • Abdo Khoury Profile Picture
    14,855 on at

    hi Yohann

    i tried un-checked it and still got the same error , it would be great if i could understand the meaning of this error especially since this is a return order

  • Yohann Rolland Axcible Profile Picture
    3,111 on at

    And by doing a regular process for return order ? Is it OK ?

  • Wajahat wasti Profile Picture
    43 on at

    I am having same error while posting my Regular sales order not any return order in d365 fo. "Posting Sales order: SO-18-0050729 Item: WCOF004 The quantity cannot be invoiced because inventory transactions with a status of Deducted are insufficient.".

    pastedimage1683113419742v2.png

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