You’re offline. This is a read only version of the page.
We are using e-Connect to process multiple credits against one debit memo; However e-Connect appears to select a dollar amount and will post that one amount continuously. We are on GP9.1
*This post is locked for comments
I have the same question (0)
Hi Michael, you're not giving us a lot to go on. The issue may be with your source data. What system are you importing data from? How is this data made available to eConnect? Could you post a copy of some of the contents of the table where eConnect is getting the Credit information? Could you also post the XML that is generated by two of the credit documents where the same dollar amount is being picked up.
Does the dollar amount mean anything to you? For example, could it be that it is the remaining amount on the Debit note once all of the related credits are applied or something like this? If it is the same dollar amount, then it must be on all of the Credit records, so it should be easily identified...it might be a simple matter that eConnect is picking up the wrong field.
Where is the dollar amount being inserted? In to the Credit document amount, the apply amount, where?
Did you develop the eConnect integrations yourself? or did an outside contractor develop them for you? If outside, then you should talk to them and explain what is going wrong...it would really be their responsibility to deliver a working solution.
Best regards,
Share
Report
All responses (
Answers (
1