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Microsoft Dynamics 365 | Integration, Dataverse...
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Empty Sub-grid on Organisation form for a few users even though associated entity has records

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Since the past week, some users see an empty sub-grid even though there are associated records in custom entity. Relationship is added to the Navigation pane on the form.

I have system-admin and system-customizer privileges and I am able to view the records. 

The number of users are increasing day by day. how do I get to the bottom of this and get it resolved? 

Any help would be very much appreciated as this has become a pressing issue. Thank you very much. 

  • Suggested answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: Empty Sub-grid on Organisation form for a few users even though associated entity has records

    Hi,

    Please check if the data source for the sub-grid has been modified.

    pastedimage1634722148600v1.png

  • RE: Empty Sub-grid on Organisation form for a few users even though associated entity has records

    Hi, any advise on this?

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