Xrm.Navigation.openForm() doesn't work for existing record ?

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Posted on by Indra Sheker

Hello All,

I am working with V9.1 where I observed that Xrm.Navigation.openForm() is not working for an existing record instead I used the deprecated way Xrm.Utility.openEntityForm() then it works as expected.

It is opening the record but all the fields are blank, so I tried the deprecated way then it works.

var entityFormOptions = {};
entityFormOptions["openInNewWindow"] = true;
entityFormOptions["entityName"] = myEntity;
entityFormOptions["entityId "] = myEntityGuid;
Xrm.Navigation.openForm(entityFormOptions);

Any suggestions?

Thanks,

Indrasheker

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Rawish Kumar 13,758 on at

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Hi Indrashekar,

the code looks fine and should work as suggested here : docs.microsoft.com/.../openform

the only difference is you are not using a successCallBack function but i believe is option and wont really create issues.

I would recommend you try to debug the script and see if you have anything in the console?

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Seren S 402 on at

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Hi Indra,

Do you have your return functions at the end of calling .openForm() function.

function OpenNewEntityForm() { var entityFormOptions = {}; entityFormOptions["entityName"] = "contact"; entityFormOptions["openInNewWindow"] = true; // Set default values for the Contact form var formParameters = {}; formParameters["firstname"] = "SEREN"; formParameters["lastname"] = "SERIFOGLU"; formParameters["fullname"] = "SEREN SERIFOGLU"; formParameters["emailaddress1"] = "seren.serifoglu@live.com"; // Open the form. Xrm.Navigation.openForm(entityFormOptions, formParameters).then( function (success) { console.log(success); }, function (error) { console.log(error); }); }

This totally works on with Version 1710 (9.1.0.1658) online / v9.1

You can try with above sample code. If you need further information about parameters;

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/clientapi/reference/xrm-navigation/openform

Hope it helps.

Cheers, Seren.

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RaviKashyap 55,410 Moderator on at

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Hi,

You have space in your entityId parameter. So CRM must be opening a new form instead of an existing form. Try this-

==========

var entityFormOptions = {};

entityFormOptions["openInNewWindow"] = true;

entityFormOptions["entityName"] = myEntity;

entityFormOptions["entityId"] = myEntityGuid;

// Open the form.

Xrm.Navigation.openForm(entityFormOptions).then(

function (success) {

console.log(success);

},

function (error) {

console.log(error);

});

===========

Hope this helps.

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Indra Sheker 69 on at

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Hi Rawish,

I have tried using successCallBack too but no luck. Also please see the below attached the response from sucessCallBack(id is undefined).

Thanks,

Indrasheker

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Indra Sheker 69 on at

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Thanks mate didn't observe.

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