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MB-200 exam queries

Posted on by Microsoft Employee

Hi guys, Hope you all are doing well. There so many questions in which seems statement satisfy to two options. I'm going to post my questions in which I have doubts, so I want to confirm answers with you. Let's clear each others doubts.

  1. You are a Dynamics 365 for Customer Service help desk administrator.
    Cases entered in forms require different types of data to be stored in different types of fields.
    You need to create forms for each of the following case types:

    Which form types should you create?

Options for form types are Main, Quick Create, Card, Quick view.

I think answer is Main, Main, main, Quick Create, Card. Is that correct?

 

  1. You are a Dynamics 365 for Customer Service developer.
    A salesperson creates a chart.
    You need to ensure that the chart is available to all users on the team.
    Which actions should the salesperson perform? To answer, drag the appropriate actions to the correct users. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
    NOTE: Each correct selection is worth one point.
    Select and Place:

I think A and B. Because salesperson will have personal chart and to share it he will do steps ist and second. Please check it. Or is it first and third?

 

  1. You are a Dynamics 365 for Customer Service administrator. You create entities that have relationships with other entities.
    You must configure relationships between entities.
    Which relationship types should you use?

The email attribute of the loan applicant entity must provide a lookup to the contact name and email.

Options are 1: N, N: N, N:1

N:1 is it correct?

 

  1. Problem statements -
    Parents of a child named Elizabeth recently changed her surname. The parent hands in a field trip consent form that includes the new surname. The support worker cannot find the child in the system.
    Users report having to sign back into the system very frequently, often multiple times during the course of a period of usage.
     When children move to new age groups, medication records for the child are not visible to the new group"s childcare workers.

    HOTSPOT -
     You need to ensure that a child"s information is available to their childcare worker.
     What should you do with the child"s information when a child turns seven? 

Child’s record(Information) – Action?

Options are Reassign, share, merge, create relationship?

 

What about create relationship?

 

  1. Issues -
    You observe the following issues:
    For some imported patient records, the doctor's name in the Current Doctor field is not spelled correctly.
    A nurse uses the search on the All Patients view and cannot find a patient who left the clinic last year.
    During testing, a nurse discovers a redundant field on the patient record.
    An office staff member tests emails, but the email is not sent.
    The modification to the Patient form needs to be tested immediately, but the Invoice form modification needs to be tested the following week.
    A new user account for a doctor has been created in Office 365. The user account for the doctor must be available only in the QA environment.
    A change in process has caused a Status field to be unnecessary to display on the Patient form.

 

You need to update the Patient form to first delete the field and then keep the historical data.
Which four actions should you perform in sequence?

  1. Import the solution into the sandbox environment.
  2. Remove the field from the patient from in the QA environment.
  3. Remove the field from the patient form in the sandbox environment.
  4. Export the data from the interface and follow the steps to delete the field.
  5. Delete the field from the sandbox and QA environment.
  6. Import the solution into the QA environment.

I think C,D,E,F.

  1. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
    You are a Dynamics 365 for Customer Service administrator for Contoso, Ltd. A user named Elizabeth Rice signs in to Dynamics 365 by using the following sign in name: Elisabeth.Rice@contoso.com.
    After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
    You need to update the sign in name for the user without losing any application history.
    Solution: Ask the Microsoft 365 administrator to sign in to the admin portal and change the user name.
    Does the solution meet the goal?
  • A. Yes
  • B. No

This can only be done by global administrator, so ans is no?

 

  1. Issues -
    During testing, a user discovered that on the guest record, there are two stay type fields: Stay Type, which is an option set, and Stay, which is a lookup. Stay does not appear in any other area.
    The front desk staff does not receive any alerts when creating contacts even if the contacts have the same email address.
    When a manager assigns a contact to a front desk agent, the front desk agent cannot see the record.
    The front desk staff currently must enter all the guest information, even if the guest has stayed at the hotel previously.

    You need to modify security for the front desk agent.
    Which feature should you modify?
  2. Access team B. Team C. Role D. User
  3. You manage a Dynamics 365 environment. You create a global option set for a custom solution.
    You observe the following issues with the global option set:
    ✑ The default prefix is incorrect.
    ✑ The option set value is too long.
    You need to change the option set value and ensure the correct prefix is used.
    Which actions should you perform?

Actions possibles :
- Modify the publisher of the custom solution
- Modify the global option set of the custom solution
- Modify the publisher of the default solution
- Modify the global option set of the default solution

Questions :
- Default prefix : ?
- Option set value : ?

I think - Default prefix : Modify the publisher of the custom solution
- Option set value : Modify the global option set of the custom solution

  1. You are a Dynamics 365 for Customer Service developer.
    You need to configure a new solution.
    What should you configure in the new solution?
  • A. Prefix "new_"
  • B. Security
  • C. Version
  • D. Installed date

is version correct answer?

 

 

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