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Small and medium business | Business Central, N...

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Tracking numbers not appearing in posted package for LTL shipments

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Hi. The LTL PRO number/tracking number is not carrying over to the posted shipment in posted invoices. We enter the Pro number (tracking number) when creating the BOL for an LTL shipment, and it shows when the warehouse shipment has posted, but at the end of the day when all sales shipments are posted and go into the posted sales invoices, the PRO number disappears.

We also post small package UPS and FedEX shipments, but those tracking numbers do remain in the posted sales invoices.

Can anyone tell us why this is happening and how we can fix this?

Thanks!

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jerome77 Microsoft Employee on at

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Hi

not sure what is your actual version tested, I remember that BC 16.1 got a bug here as tracking package was not saved, but resolved with 16.2 update.

If this works for some carriers and not for others, seems strange. What are the difference regarding steps followed here could help maybe...

Not sure if you can debug or try to activate changelog on specific table to catch potential code that triggers the change here.

Jerome

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