web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Is it possible to get info when user logged in and logged out from the Dynamics CRM?

(0) ShareShare
ReportReport
Posted on by 290

Hello!

Is it possible somehow to extract the data when user logged in or out? I would store this info into some custom entity in the Dynamics CRM.

Best regards,

Miha

I have the same question (0)
  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Miha,

    It's possible to log event when user logs in to Dynamics CRM - www.qgate.co.uk/.../ but it's not possible to log when user logs out.

  • Suggested answer
    LuHao Profile Picture
    40,892 on at

    Hi Miha,

    Agree with Andrew.

    1. As long as Auditing of User Access is enabled, then we can see the event and time of the user logging in to D365 in the Audit Summary View.

    Please refer to https://community.dynamics.com/365/b/d365demystified/posts/d365-quick-tip-audit-user-access-in-d365-v9-ce

    pastedimage1598538662920v1.png

    pastedimage1598538790697v2.png

    We can also make a SSRS report to see its result.

    Please refer to https://www.concurrency.com/blog/march-2016/creating-an-audit-report-for-user-logins-in-dynami

    2. Unfortunately, it is impossible to extract the information that the user logged out of D365.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 192 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 129

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans