Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

D365 Customer Insights data capacity

(1) ShareShare
ReportReport
Posted on by 10

Hello! 

We have a customer with 100.000 customers/profiles, 1 billion transactions and 100GB of data.

Regarding the D365 Customer Insights license, I checked that the default capacity is 100K profiles. 

What about data? Does this license "D365 Customer Insights"  cover their needs for 1 billion transactions and 100GB of data?

Thank you!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: D365 Customer Insights data capacity

    Hi Chrysa,

    It's a good question you pose.

    As far as I am aware, the limitation of 100-k records is for unified profiles only and not all ingested data. So you could have more than .100-k records which are unified into 100-k records.

    If there is a requirement for additional unified profiles, these can be purchased as an add-on in sets of 100-k. Check the Dynamics licensing guide for the cost of this. Last I saw, its $1000/month for every additional 100-k profiles.

    From a data storage perspective, I'm not sure what the limitations are regarding OOB data capacity for CI. But CI makes use of ADLSGen2 which is capable of handling exabytes of data.

    Halen

  • truc binh Profile Picture
    truc binh 2 on at
    RE: D365 Customer Insights data capacity

    If customer only purchase D365 Customer Insights with 100.000 profiles, how do we calculate the CDS capacity?

  • Suggested answer
    RE: D365 Customer Insights data capacity

    CDS capacity allocated to tenants may be required

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,074 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,900 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans