Hello,
As soon as we create a Sales Return Order the Item Availability increases by the qty on the SRO. Often when the goods have come back to us, we find different quantities or different items have been returned so the system has be reckoning on exactly this stock from coming in at the certain date.
It seems a bit strange that this wouldn't be based on Sales Return Order Receipts once the qty and items have been confirmed.
This leads us to over promise and not order items that we need for customer orders.
Any suggestions or recommendations for getting round this? I can't find much about it online which I'm also surprised.
MT
