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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Cannot create new work...
Finance | Project Operations, Human Resources, ...
Answered

Cannot create new workflow and edit old workflow

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Posted on by Luis Pham 45

Dear All,

Could someone help me with how to fix the issue below?

I set up AX 2012 R3 CU12 on my virtual machine (VM),  had restored the database and application database of my company into that.

- I can start service AOS

- I can start SSRS report service and running all report on this VM

However, I cannot create a new workflow and also edit the old workflow from the database restored. the system always shows the message: "An unexpected error has occurred while opening the workflow. See the event log on the AOS and contact your system administrator to resolve the issue."  although i set up system service account.

pastedimage1589793606845v2.pngI also tried somehow to fix this issue as

* stop service 

* remove AUC file

* Deactive/active AIF service, ax client, sysworkflow...

* Compile Application

* Compile CIL Net framework

* Remove XppIL forlder 

But the issue still could not be fixed.

Could you please help to review and guide me how to fix it?

Thank and regards,

Luis Pham.

  • Jay Barot Profile Picture
    Jay Barot 1,502 on at
    RE: Cannot create new workflow and edit old workflow

    Hi Luis,

    Please update the answer as verified.

  • Suggested answer
    Luis Pham Profile Picture
    Luis Pham 45 on at
    RE: Cannot create new workflow and edit old workflow

    Hi Will,

    After i re-set up the virtual machine and do the all things as your suggestion. I can edit workflow.

    Many thanks for your support....

    Thank and regards,

    Luis

  • Jay Barot Profile Picture
    Jay Barot 1,502 on at
    RE: Cannot create new workflow and edit old workflow

    Hi Luis,

    Please mark the answer(s) as verified which helped you to resolved the issue. It will be helpful for other community members.

  • Suggested answer
    Luis Pham Profile Picture
    Luis Pham 45 on at
    RE: Cannot create new workflow and edit old workflow

    Hi Jay,

    After setting up again the VM and do as your instruction i can edit the workflow on system.

    Again, many thanks for you support.

    Thank and regrads,

    Luis

  • Luis Pham Profile Picture
    Luis Pham 45 on at
    RE: Cannot create new workflow and edit old workflow

    Hi Jay,

    Ok. Absolutely!

    Thank and regards,

    Luis

  • Jay Barot Profile Picture
    Jay Barot 1,502 on at
    RE: Cannot create new workflow and edit old workflow

    Hi Luis,

    Thanks for feedback. Please update once the issue got resolved.

  • Luis Pham Profile Picture
    Luis Pham 45 on at
    RE: Cannot create new workflow and edit old workflow

    Hi Jay,

    I tried to do with the way as your suggest on my VM but the issue still not fixed. i'm retrying to build another VM again. Hope to avoid this issue.

    Thank and regards,

    Luis

  • Jay Barot Profile Picture
    Jay Barot 1,502 on at
    RE: Cannot create new workflow and edit old workflow

    Hi Luis,

    Please update on the issue. whether it's resolved or not?

    If it's resolved then please mark the answers as verified which helped you, so it will help other community members too.

  • Verified answer
    Jay Barot Profile Picture
    Jay Barot 1,502 on at
    RE: Cannot create new workflow and edit old workflow

    Hi Luis,

    Please follow the steps suggested by Will WU. And still if you unable to open the workflow editor from your client, please follow below steps:

    1) Please check your default configuration

    2) If it's not the same configuration, in which you are trying to open workflow editor, please change the configuration.

    3) After changing the configuration, Click on refresh configuration, Click Apply and then OK.

    4) Open the client again and try to open the workflow editor.

    If it's the same configuration, then directly apply step 3 & 4.  It's worked for me. Anytime you are not able to open workflow editor from client follow the above steps.

    I hope it will work for you too.

  • WillWU Profile Picture
    WillWU 22,357 on at
    RE: Cannot create new workflow and edit old workflow

    Hi Luis,

    Please try to add missing assemblies, it seems that you have to install a full version of SharePoint(Foundation).

    After that you could try to use the AXBuild.exe command to compile.

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