Error while creating a new Pop3/Smtp Server Profile

(0) Share

Report

Posted on by Alessandro.Prandini

Hello everybody,

I'm trying to add a new Pop3/Smtp to Dynamics 365 Online but program stops me while saving data with error "The email server isn't supported". My email server is quite simple with standard ports.

If I create same configuration on my OnPremise Dynamics 365 org and everything works fine.

Thank you very much!

Incoming (POP3): pop3s.aruba.it

Port: 995

Outgoing (SMTP): smtps.aruba.it

Port: 465

5861.Immagine.png

*This post is locked for comments

All responses (4)

Answers (0)

Suggested answer

Community Member Microsoft Employee on at

Like (0)

Report
RE: Error while creating a new Pop3/Smtp Server Profile

Hi Alessando,

Dynamics CRM 365 Online supports only the following providers:

Exchange **online**

GMail

Yahoo

Currently if you need to integrate another provider, you need to develop a customization.

Please note that outlook integration still works (when talking about to track and untrack emails).

Hope it helps.

If you need more support, feel free to call me.

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna, ITALY

Independent Contractor

http://www.francescopicchi.com
Suggested answer

Syed Ibrahim 6,257 on at

Like (0)

Report

RE: Error while creating a new Pop3/Smtp Server Profile

Pls try email router which allows both am to & pop3 .

Follow the link for reference.

blog.goptg.com/.../configuring-the-crm-email-router-for-crm-online-and-office-365
JohnLeme 355 on at

Like (0)

Report

RE: Error while creating a new Pop3/Smtp Server Profile

To support only Gmail and Yahoo pop3/smtp servers is unacceptable. It's microsoft way of forcing you to do things their way. Email Router works just fine allowing you to setup ANY pop3/smtp server. Now it will be discontinued and we will be limited to use only those two options OR their own email services. Amazing Microsoft. If you replace Email Router, should replace with a compatible service. Instead of things get better, it gets worse (will also discontinue Organization Service Endpoint and replace with WebAPI, which is not fully compatible).
Suggested answer

Mahendar Pal 45,095 on at

Like (0)

Report

RE: Error while creating a new Pop3/Smtp Server Profile

Hi,

You will get this error when you are not using supported SMTP/POP3, please check here for supported SMTP/POP3 technet.microsoft.com/.../dn531050.aspx

Thanks