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It appears to be a common problem and there are a couple of good articles out there which can be summarized as:
Here is a good article:
http://thinketg.com/preventing-duplicate-contacts-in-dynamics-crm-and-outlook/
Here is a good reference in this community (pretty much same as the article):
https://community.dynamics.com/crm/f/117/t/124387
The steps on these documents make perfect sense but they failed to mention "System Filters".
What are my options when I have System Filters? I cannot turn them off and the administrator cannot remove them because of the impact on all other users.
I'm guessing even after I turn off my user filters and sync again, synced contacts won't be removed because I still have a filter I can't control. This makes this process inappropriate for this scenario.
Any thoughts?
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Hi Emerson, have you also checked your Personal Email Settings in your User Options?
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