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Microsoft Dynamics GP (Archived)

Suggested Items in GP 2013

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Posted on by Community Member

We have set up suggested items for a number of our products. ie product 123 has product ABC as a suggested item

The issue we are having is that when entering an order it appears that if product 123 is not in stock, the suggested items cannot be accessed?

Is this a setting or is this how this feature is set up?

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Mahmoud Saadi 32,738 on at

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When entering a sales order for an item which has no stock, the Sales Quantity Shortage options appears in order to choose which option to apply. These options are as follows;

1- Override Shortage

2- Back Order all

3- Back Order Balance

4- Cancel All

5- Cancel Balance

6- Distribution

If you choose to "Override Shortage" the Suggest Sales Item Entry pops up automatically.

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Community Member on at

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Ok, so I would have to use this work around, and then go and back order the item.

I cannot select back order and have the suggested items pop up, correct?

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Mahmoud Saadi 32,738 on at

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Correct,

The document types available on the "Suggest Items" are: Quote, Order, Invoice and Fulfillment Invoice.

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