trying to upgrade the environment t o Service Update - Version 10.0.34 though LCS

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Posted on by risalazar

I am trying to update the environment to version 10.0.34 via LCS and it is failing.
Step-66 of 69 steps- GlobalUpdate script for service model: MROneBox on the machine:

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André Arnaud de Cal... 300,837 Super User 2025 Season 2 on at

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Hi Risalazar,

Have you already tried resuming the deployment? Sometimes this helps. If this still gives an error, download the detailed logs and check for any more detailed error message. Then you will be able to understand why it fails and probably you can fix the root cause and then resume again.

If you need more help, then please share the detailed error from the log files.

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risalazar 20 on at

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this is the detailed error log files

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André Arnaud de Cal... 300,837 Super User 2025 Season 2 on at

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Hi Risalazar,

I haven't seen a deployment error myself on this component. You can try to reset the data mart database and then resume the update on LCS.

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risalazar 20 on at

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The error has been fixed thanks to these steps that Microsoft support sent me.

Resolution/Information:

The below steps were followed, and it resolved the issue.

Look for the DeployablePackages path:

K:\DeployablePackages\9831494b-335e-4ebb-9ebe-bc74a474871e\MROneBox\scripts\Update\

1.Find the below path files
K:\DeployablePackages\9831494b-335e-4ebb-9ebe-bc74a474871e\MROneBox\scripts\Update\JobAutoGlobalUpdateMR.ps1

K:\DeployablePackages9831494b-335e-4ebb-9ebe-bc74a474871e \MROneBox\scripts\Update\JobAutoRunDVT.ps1

2.Make a copy of the file. Edit the original, clear all contents so the file is empty, save the empty file

3.Resume the runbook from LCS

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André Arnaud de Cal... 300,837 Super User 2025 Season 2 on at

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Thanks for coming back and providing the solution. This would be helpful for other persons running into a similar issue. Can you verify your reply to set the status of the question to 'Answered'?

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