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Business Central is Missing Buttons

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Business Central has lost buttons.  Why

John

  • Suggested answer
    Amit Baru Profile Picture
    Amit Baru 3,025 on at
    RE: Business Central is Missing Buttons

    Hi,

    For above issue. Remember the steps:

    1. Check License in BC D365

    2. Clear History form browser

    3. Restart the services

    4. Check VS code

    5. Check Assigned Role center

    Regards

    Amit Sharma

    www.erpconsultors.com

    https://www.linkedin.com/in/amit-sharma-94542440/

    Press Yes if info is useful.

     

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,036 Super User 2024 Season 2 on at
    RE: Business Central is Missing Buttons

    Hi, the top menu is working today. If your still have problem, please clear your browser cache.

    1524.pastedimage1661901351656v1.png

    Hope this helps.

    Thanks.

    ZHU

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    Marco Mels Profile Picture
    Marco Mels on at
    RE: Business Central is Missing Buttons

    Hello,

    I just read that this is a known issue caused by Office shell that does not load properly. Mitigation step is to clear history for last 7 days and then it will work. If not, raise a support case.

    Thank you.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Business Central is Missing Buttons

    Hello,

    What release of BC is this? I noticed in US queue a few cases around this topic which will be handled during US time zone. These cases do not tell me if this is SaaS or OnPrem and what release. These questions will be asked to the partner that raised the support ticket as soon as US team comes online later this afternoon. Is this happening after an upgrade.

    What happens if you directly logon to a CRONUS company and / or what happens if you assign a different role center to the user if possible?

    Thank you.

  • kjjson Profile Picture
    kjjson on at
    RE: Once again, Business Central is missing buttons

    I am having the same issue (if it is related to the top menu bar). Use Alt + Q to bring up the search bar so you can continue to navigate.

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