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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Email Configuration in...
Microsoft Dynamics CRM (Archived)

Email Configuration in Dynamic 365 trial version

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Posted on by Community Member

I am trying to implement email router and outlook in dynamic 365 trial version to distribute mail but not able to connect  email router and outlook with dynamic 365 trial version.Do anyone have idea about this how to implement mail configuration with trail version ?

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  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi,

    Email router is deprecated, use server side sync.

    technet.microsoft.com/.../hh699800.aspx

  • Suggested answer
    Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    Hi Partyush,

    As Wei mentioned, the email router is deprecated in the Dynamics 365 December 2016 version (8.2).

    Saying that, deprecated does not mean removed.

    You can still use it until Microsoft officially announces its removal from Dynamics, but I would say you should get ready for Server Side Sync.

    Also, you have no mentioned what email server software you are using (Exchange On-Premise/Online, other SMTP...).

    The link below is the base link for setting the email router.

    From here you can navigate across the different MS articles to configure it.

    technet.microsoft.com/.../dn832088.aspx

    If you need a link to learn about Server Side Sync, you can use the link below:

    technet.microsoft.com/.../dn832121.aspx

    Hope this helps.

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