Customer experience | Sales, Customer Insights,...

Unable to see documents in document associated grid, however, I can see them in the SharePoint Site.

(0) Share

Report

Posted on by nkillian

Within Document Associated Grid, the folders appear as they do in SharePoint. However, when I click into those folders I receive the following message: "No documents found at this location".

Within SharePoint, my account is able to see the 3 files that should be in that location.

Any assistance or guidance would be appreciated.

The documents appear when I click "All Files" under Document Location

I have the same question (0)

All responses (9)

Answers (0)

Suggested answer

Kipetcoff 1,037 on at

Like (0)

Report

Hi,

First of all check Document Locactions list, to be sure that everything is where you expected.

Was this reply helpful? Yes No
nkillian 5 on at

Like (0)

Report

Hello Andrey,

When I go to Document Location and click all files I can see it. Additionally, the file paths look correct.

With that said, the "Document on..." location is having the issue then? How would I go about correcting that?

Was this reply helpful? Yes No
Kipetcoff 1,037 on at

Like (0)

Report

Hi,

Could you attach screenshots with messages "Document on..." and "No documents found at this location"

Was this reply helpful? Yes No
nkillian 5 on at

Like (0)

Report

I edited the post to include the screenshots.

Was this reply helpful? Yes No
Suggested answer

Kipetcoff 1,037 on at

Like (0)

Report

As I understand you switching views.

Could you check one that shows nothing, maybe there is a filter.

Go to your solution or customizations and find there SharePoint Document entity

And check filters

Was this reply helpful? Yes No
Suggested answer

Arun Vinoth 11,615 Moderator on at

Like (0)

Report

Probably affected by this MS bug: community.dynamics.com/.../document-associated-grid---links-not-working

Was this reply helpful? Yes No
nkillian 5 on at

Like (0)

Report

There was an error here that I cleared. Now that view shows all files without any SharePoint folder structure.

Was this reply helpful? Yes No
Suggested answer

Kipetcoff 1,037 on at

Like (0)

Report

Try to update "Document Associated Grid" from my instance

https://yadi.sk/d/itYbxcnodG9kiQ

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (1)

Report

Surely it's really late, this post was 2 years ago, however I was having exactly this same problem after few changes made on a test lab when testing

Somehow I managed to loose the grid even with the Document Location Activated

Opened PowerApps https://make.powerapps.com/ selected my environment, solution, for me the table (identity) was "Case" and checked the grid which was no set correctly, dunno how I managed to change it

Highlighted in yellow my options, specially Table "Documents (Regarding)"

After Saving and Publishing my changes got the grid back

Was this reply helpful? Yes No