Hi
I need to add an unsubscribe link to an SMS message in the same way I would appear in a marketing email - how do I provide the link to the subscription center with the ID?
I can get the subscription center, no problem, but where is the id generated each time?
ThanksLee
The ID is generated by background service and only available in marketing email.
In my opinion, it is not easy to extract the unique ID from system, you may need to ask supporter for technical details for custom extension.
Can i replace the unsubscribe ID with anything unique such as email address and do it manually?
I am afraid that it wouldn't work, because fields of subscription center get populated via the unique ID.
I didn't mention that I'm sending the SMS via a customer journey - is the unsubscribe still unavailable?
Thanks
Lee
Hi Lee,
Currently, this is not supported in Dynamics 365 Marketing. Feel free to post your idea on the Ideas site.
It doesn't sound possible to workaround due to unique links having to be changed into short URL's in SMS.
Thanks,
Defne
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
MVP-Daniyal Khaleel 125
Tom_Gioielli 121 Super User 2025 Season 2
Erin Lubben 73
