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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Error 3711 when clicki...
Microsoft Dynamics RMS (Archived)

Error 3711 when clicking Add Item in Purchase Order after Windows 10 April Update

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Posted on by Community Member

Hi there,

I am getting intermittent error ("Run-time error '3711': Operation cannot be performed while executing asynchronously") when clicking on Add Item in Purchase Order. It only happens on computers updated to Windows 10 2018 April update. Other machines are running fine. My SQL server has plenty of RAM assigned.

SQL Server 2014 Standard SP4

Windows 10 PRO 

RMS Ver 2.0.2022

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I have the same question (0)
  • Kevin Antosh Profile Picture
    Kevin Antosh 1,649 on at

    Hi!  We've had that 3711 errors from time to time with a few customers. It appears to be a Microsoft issue so you may want to roll back the computers that had the Win 10 2018 April update to see if that corrects the issue.

  • Community Member Profile Picture
    Community Member on at

    Thank you Kevin, but this is exactly what I want to avoid.

  • Kevin Antosh Profile Picture
    Kevin Antosh 1,649 on at

    Yeah - Win 10 has been somewhat unfriendly with RMS - we seem to get everything running smoothly and then a Win 10 update comes around and creates new issues. With RMS only having 2-3 years of support left - this has been one of those "compelling reasons" to look at the RMS replacement programs like Retail Management Hero or Cloud Retailer.

  • Suggested answer
    Francois S Profile Picture
    Francois S 10 on at

    Hi Thomasz, for me I had the same issue, my database was on server and when I was using RMS with RDP on server I didn't have any issue. But when I was using RMS on my office desktop PC on network, I often have those issues. So I just deactivate my antivirus to test and no more issue. So I add my server IP address firewall rule to allow traffic without analyze.

    I hope It could help you

  • Community Member Profile Picture
    Community Member on at

    Francois,

    How do you set up the firewall rules to allow RMS input and output.

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