Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics RMS (Archived)

Error 3711 when clicking Add Item in Purchase Order after Windows 10 April Update

(0) ShareShare
ReportReport
Posted on by

Hi there,

I am getting intermittent error ("Run-time error '3711': Operation cannot be performed while executing asynchronously") when clicking on Add Item in Purchase Order. It only happens on computers updated to Windows 10 2018 April update. Other machines are running fine. My SQL server has plenty of RAM assigned.

SQL Server 2014 Standard SP4

Windows 10 PRO 

RMS Ver 2.0.2022

*This post is locked for comments

  • Community Member Profile Picture
    on at
    RE: Error 3711 when clicking Add Item in Purchase Order after Windows 10 April Update

    Francois,

    How do you set up the firewall rules to allow RMS input and output.

  • Suggested answer
    Francois S Profile Picture
    10 on at
    RE: Error 3711 when clicking Add Item in Purchase Order after Windows 10 April Update

    Hi Thomasz, for me I had the same issue, my database was on server and when I was using RMS with RDP on server I didn't have any issue. But when I was using RMS on my office desktop PC on network, I often have those issues. So I just deactivate my antivirus to test and no more issue. So I add my server IP address firewall rule to allow traffic without analyze.

    I hope It could help you

  • Kevin Antosh Profile Picture
    1,649 on at
    RE: Error 3711 when clicking Add Item in Purchase Order after Windows 10 April Update

    Yeah - Win 10 has been somewhat unfriendly with RMS - we seem to get everything running smoothly and then a Win 10 update comes around and creates new issues. With RMS only having 2-3 years of support left - this has been one of those "compelling reasons" to look at the RMS replacement programs like Retail Management Hero or Cloud Retailer.

  • Community Member Profile Picture
    on at
    RE: Error 3711 when clicking Add Item in Purchase Order after Windows 10 April Update

    Thank you Kevin, but this is exactly what I want to avoid.

  • Kevin Antosh Profile Picture
    1,649 on at
    RE: Error 3711 when clicking Add Item in Purchase Order after Windows 10 April Update

    Hi!  We've had that 3711 errors from time to time with a few customers. It appears to be a Microsoft issue so you may want to roll back the computers that had the Win 10 2018 April update to see if that corrects the issue.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 293,025 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,837 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans