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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

BPF does not show anymore on my instance since today

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Posted on by 55

Hi Experts,

I am currently working on migration to Unified Interface for our Corporate CRM.

Yesterday, when I left the instance, everything was normal and today, I have no more BPF that shows in forms where they are supposed to be active (on all the instance).

I have mainly worked on the opportunity form these last days but I can't see anymore this BPF on the leads form as well.

BPF are running fine if I navigate thru the legacy interface.

I am desperately seeking for a possible cause to that issue but I cannot find out.

Any clues ? Any ideas ?

Thanks to all.

Emmanuel Barache

Dynamics 365 Senior Consultant

Business & Decision.

I have the same question (0)
  • Suggested answer
    Emmanuel Barache 2 Profile Picture
    55 on at

    Well Folks,

    Things as returned to normal.

    The Opportunity BPF came back just on doing a minor change on the form, saving and publish. => no comment

    The Leads BPF was deactivated because of me, during my fight against the issue, I think I have deactivated this BPF thru the App designer. I reactivated from there and then it works again too.

    Thanks anyway.

    Emmanuel

  • Verified answer
    Satish Tiwari - CRM Profile Picture
    Microsoft Employee on at

    Hello Emmanuel - Thanks for sharing and updating the thread. Let me know if you are still facing issues.

    Have a great day ahead !

  • Emmanuel Barache 2 Profile Picture
    55 on at

    Hi Satish,

    No, as mentioned in my previous mail, everything turn back to normal.

    I have no idea of what happened with my Opportunity BPF but it was restored after saving and publishing the form (just changed a label in order to have something to save). A combination of circumstances made me believe that it was a generic problem on the instance but that was not the case.

    Have a great day and thank you for your concern.

    Emmanuel

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