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Microsoft Dynamics RMS (Archived)

License Key reverted to Trial Status

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Customer has been running RMS for several years. Upgraded to RMS 2.0 2 years ago. Recently upgraded the operation System to windows 10 from 7.0.  Now he is getting an error: "You have entered a Trial Product Key, but not yet activated. Would you like to try another Key?

Like I said he has been operating for 2 years without incident. I have tried activating this over the Internet and it fails and I cannot call anyone as there is no number listed in the activation screen!

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  • Community Member Profile Picture
    on at

    North America product activation by telephone is 888 652 2342

  • Suggested answer
    Community Member Profile Picture
    on at

    You will need to re-enter the license key before the telephone number shows.  This happens when the OS changes.

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