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Deleting Sales Orders Where No Invoice is Required

Posted on by 129
Hello,
 
We have a large number of Sales Orders raised for the issue of Free of Charge goods so they don't require an invoice, however when trying to delete the Sales Order after they have been shipped we get this error:
 
Is there a process in which these orders can be completed/deleted without needing an invoice? 
 
Many thanks
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 64,086 Super User on at
    Deleting Sales Orders Where No Invoice is Required
    Hi, please try Undo, and then you can delete the order normally.
    A simple test:
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    TeddyH Profile Picture
    TeddyH 12,775 Super User on at
    Deleting Sales Orders Where No Invoice is Required
    All shipped lines need to be invoiced. If it is free of charge, you can set the unit price as 0 or use a 100% discount.
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 7,109 Super User on at
    Deleting Sales Orders Where No Invoice is Required
    Once an item on a sales order is shipped, the sales order can't be deleted. An order can't be deleted if any lines on it have been invoiced. The solution is to invoice the items with a price of 0. Or leave the price as it typically is, and add a discount for 100% and post the invoice that way. Either way, an invoice must be posted with a 0 amount, and then the sales order can be deleted. 

    Valentin Castravet
    Work: Zander ERP Services
    Blog:  Dynamics 365 Business Central Insights
    LinkedIn:  www.linkedin.com/in/valentin-c-0500a247/

    ​​​​​​​
  • gdrenteria Profile Picture
    gdrenteria 5,036 Super User on at
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 287,914 Super User on at
    Deleting Sales Orders Where No Invoice is Required
    Hi GazzR,

    It is not possible to delete the lines when there are quantities delivered and no invoice is posted. You can consider posting zero invoices for these free of charge deliveries.

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