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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / An error occurred and ...
Small and medium business | Business Central, N...
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An error occurred and the transaction is stopped

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Posted on by Juliem 247
Hi,
 
Since the update to BC22, our client is getting this error when trying to post a Sales Order for a customer that is linked to an IC Partner
An error occurred and the transaction is stopped
 
IC Partner is configured with Transfer Type = Email
The email address entered is valid.
 
The xml file gets generated
Setup hasn't changed
There is no custom code
 
Any idea?
 
Call Stack is: 
 

"Email Impl"(CodeUnit 8900).Send line 4 - System Application by Microsoft
Email(CodeUnit 8901).Send line 2 - System Application by Microsoft
"Mail Management"(CodeUnit 9520).SendViaEmailModule line 48 - Base Application by Microsoft
"Mail Management"(CodeUnit 9520).DoSend line 5 - Base Application by Microsoft
"Mail Management"(CodeUnit 9520).Send line 16 - Base Application by Microsoft
"Mail Management"(CodeUnit 9520).SendMailOrDownload line 7 - Base Application by Microsoft
"Email Item"(Table 9500).Send line 5 - Base Application by Microsoft
"Document-Mailing"(CodeUnit 260).EmailFileInternal line 59 - Base Application by Microsoft
"Document-Mailing"(CodeUnit 260).EmailFile line 7 - Base Application by Microsoft
"IC Outbox Export"(CodeUnit 431).SendToExternalPartner line 92 - Base Application by Microsoft
"IC Outbox Export"(CodeUnit 431).RunOutboxTransactions line 21 - Base Application by Microsoft
"IC Outbox Export"(CodeUnit 431).ModifyAndRunOutboxTransactionNo line 8 - Base Application by Microsoft
"IC Outbox Export"(CodeUnit 431).ProcessAutoSendOutboxTransactionNo line 12 - Base Application by Microsoft
"IC Inbox Outbox Subscribers"(CodeUnit 790).AutoSendOnInsertICOutboxSalesDocTransaction line 2 - Base Application by Microsoft
ICInboxOutboxMgt(CodeUnit 427).OnInsertICOutboxSalesDocTransaction(Event) line 2 - Base Application by Microsoft
ICInboxOutboxMgt(CodeUnit 427).CreateOutboxSalesDocTrans line 111 - Base Application by Microsoft
ICInboxOutboxMgt(CodeUnit 427).SendSalesDoc line 36 - Base Application by Microsoft
"Sales-Post"(CodeUnit 80).SendICDocument line 16 - Base Application by Microsoft
"Sales-Post"(CodeUnit 80).ProcessPostingLines line 91 - Base Application by Microsoft
"Sales-Post"(CodeUnit 80).ProcessPostingLinesCommitBehaviorIgnore line 6 - Base Application by Microsoft
"Sales-Post"(CodeUnit 80).ProcessPosting line 12 - Base Application by Microsoft
"Sales-Post"(CodeUnit 80).RunWithCheck line 59 - Base Application by Microsoft
"Sales-Post"(CodeUnit 80).OnRun(Trigger) line 2 - Base Application by Microsoft
"Sales-Post (Yes/No)"(CodeUnit 81).RunSalesPost line 12 - Base Application by Microsoft
"Sales-Post (Yes/No)"(CodeUnit 81).Code line 25 - Base Application by Microsoft
"Sales-Post (Yes/No)"(CodeUnit 81).OnRun(Trigger) line 10 - Base Application by Microsoft
"Sales Header"(Table 36).SendToPosting line 12 - Base Application by Microsoft
"Sales Order"(Page 42).PostSalesOrder line 10 - Base Application by Microsoft
"Sales Order"(Page 42)."Post - OnAction"(Trigger) line 2 - Base Application by Microsoft
/>/Email Impl/(CodeUnit 8900).Send line 41 - System Application by Microsoft
/Email Impl/(CodeUnit 8900).Send line 4 - System Application by Microsoft
Email(CodeUnit 8901).Send line 2 - System Application by Microsoft
/Mail Management/(CodeUnit 9520).SendViaEmailModule line 48 - Base Application by Microsoft
/Mail Management/(CodeUnit 9520).DoSend line 5 - Base Application by Microsoft
/Mail Management/(CodeUnit 9520).Send line 16 - Base Application by Microsoft
/Mail Management/(CodeUnit 9520).SendMailOrDownload line 7 - Base Application by Microsoft
/Email Item/(Table 9500).Send line 5 - Base Application by Microsoft
/Document-Mailing/(CodeUnit 260).EmailFileInternal line 59 - Base Application by Microsoft
/Document-Mailing/(CodeUnit 260).EmailFile line 7 - Base Application by Microsoft
/IC Outbox Export/(CodeUnit 431).SendToExternalPartner line 92 - Base Application by Microsoft
/IC Outbox Export/(CodeUnit 431).RunOutboxTransactions line 21 - Base Application by Microsoft
/IC Outbox Export/(CodeUnit 431).ModifyAndRunOutboxTransactionNo line 8 - Base Application by Microsoft
/IC Outbox Export/(CodeUnit 431).ProcessAutoSendOutboxTransactionNo line 12 - Base Application by Microsoft
/IC Inbox Outbox Subscribers/(CodeUnit 790).AutoSendOnInsertICOutboxSalesDocTransaction line 2 - Base Application by Microsoft
ICInboxOutboxMgt(CodeUnit 427).OnInsertICOutboxSalesDocTransaction(Event) line 2 - Base Application by Microsoft
ICInboxOutboxMgt(CodeUnit 427).CreateOutboxSalesDocTrans line 111 - Base Application by Microsoft
ICInboxOutboxMgt(CodeUnit 427).SendSalesDoc line 36 - Base Application by Microsoft
/Sales-Post/(CodeUnit 80).SendICDocument line 16 - Base Application by Microsoft
/Sales-Post/(CodeUnit 80).ProcessPostingLines line 91 - Base Application by Microsoft
/Sales-Post/(CodeUnit 80).ProcessPostingLinesCommitBehaviorIgnore line 6 - Base Application by Microsoft
/Sales-Post/(CodeUnit 80).ProcessPosting line 12 - Base Application by Microsoft
/Sales-Post/(CodeUnit 80).RunWithCheck line 59 - Base Application by Microsoft
/Sales-Post/(CodeUnit 80).OnRun(Trigger) line 2 - Base Application by Microsoft
/Sales-Post (Yes/No)/(CodeUnit 81).RunSalesPost line 12 - Base Application by Microsoft
/Sales-Post (Yes/No)/(CodeUnit 81).Code line 25 - Base Application by Microsoft
/Sales-Post (Yes/No)/(CodeUnit 81).OnRun(Trigger) line 10 - Base Application by Microsoft
/Sales Header/(Table 36).SendToPosting line 12 - Base Application by Microsoft
/Sales Order/(Page 42).PostSalesOrder line 10 - Base Application by Microsoft
/Sales Order/(Page 42)./Post - OnAction/(Trigger) line 2 - Base Application by Microsoft

 
 
 
 
Categories:
Dynamics 365 Business Central
  • Suggested answer
    niklasl Profile Picture
    niklasl 4 on at
    An error occurred and the transaction is stopped
    The error was due to open transaction when a Codeunit.Run was called, even if there was a Commit before the Run call..
    The reason for the error is the call to
    "Sales-Post"(CodeUnit 80).ProcessPostingLinesCommitBehaviorIgnore line 6 - Base Application by Microsoft
    This function is set to ignore Commits...
     
    Workaround to call ProcessPostingLines instead of ProcessPostingLinesCommitBehaviorIgnore in CU 80:
    codeunit 78650 "Sales-Post Commit Behaviour"
    {
        SingleInstance = true;
     
        var
            SetErrorOnCommit: Boolean;
     
        [EventSubscriber(ObjectType::Codeunit, Codeunit::"Sales-Post", 'OnRunOnBeforeCheckAndUpdate', '', false, false)]
        local procedure OnRunOnBeforeCheckAndUpdate(var SalesHeader: Record "Sales Header")
        begin
            if SalesHeader."Send IC Document" and (SalesHeader."IC Status" = SalesHeader."IC Status"::New) and (SalesHeader."IC Direction" = SalesHeader."IC Direction"::Outgoing)
                and (SalesHeader."Document Type" in [SalesHeader."Document Type"::Order, SalesHeader."Document Type"::"Return Order"]) then
                SetErrorOnCommit := true
            else
                SetErrorOnCommit := false;
        end;
     
        [EventSubscriber(ObjectType::Codeunit, Codeunit::"Sales-Post", 'OnSetCommitBehavior', '', false, false)]
        local procedure OnSetCommitBehavior(var ErrorOnCommit: Boolean)
        begin
            if SetErrorOnCommit then
                ErrorOnCommit := false;
        end;
    }
  • niklasl Profile Picture
    niklasl 4 on at
    An error occurred and the transaction is stopped
    Did you find out what the problem was?
    I have the same issue and cannot find what is causing this.
  • Juliem Profile Picture
    Juliem 247 on at
    An error occurred and the transaction is stopped
    I am the developer debugging it but can't find much
    All I can see is that it's stopping in the Email Impl.dal but I can't see the code
     
    We are able to send other emails without issues (order confirmation, approval process, etc...)
     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 77,351 Super User 2025 Season 1 on at
    An error occurred and the transaction is stopped
    Sorry I'm not sure about the exact problem, it's best to have a developer debug it so you can spot the problem quickly.
    However, the IC Partner setting in BC22 has been updated, and it may be a setting problem, you can check again.
     
    Hopefully other experts can give you better advice.
     
    Thanks
    ZHU

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