Microsoft Dynamics CRM (Archived)

Custom button is not displayed on Unified Interface form

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Posted on by Krishna Bhanushali

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Hi All,

I have a custom button which not visible on Unified Interface and visible on CRM form.

Can someone help me to solve this issue?

Button present in below screenshot

3487.Button1.png

Button not present in Unified Interface

0647.Button2.png

Thanks in advance.

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ganesh198715 545 on at

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Any idea on this issue, having same with custom entity. A button is displayed in classic view but not visible in unified interface

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Rabi 75 on at

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Hi Krishna,

How did you add the custom button. if it is using ribbon workbench, go and check the button display rule. there are rule about hide on modern and Hide for tablet Experience

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Community Member on at

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For me different issue.

-> Classic UI: I have enable rule which will display in custom button for existing record and for new record it will be hidden.

-> Unified Interface: In Unified Interface the custom button is getting displayed for new record also.

Any suggestions what to do for this??

Thanks in advance.

Sreenath

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Aliona 126 on at

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Some of the standard buttons are hidden in the Unified Interface. Please find a step by step instruction how add buttons to the Unified Interface: skylineconsultantsllc.com/.../add-buttons-to-the-unified-interface-ms-dynamics-hub

Hope it helps. Best, Aliona

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Aliona 126 on at

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Some of the buttons are hidden in the Unified Interface. Please find a step by step instruction how to add buttons to the Unified Interface: skylineconsultantsllc.com/.../add-buttons-to-the-unified-interface-ms-dynamics-hub

Hope it helps. Best, Aliona

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uahmed 310 on at

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Link you mentioned not working.

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JandostKhoso 266 on at

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The reason behind this behavior is the way buttons are defined. The enable rules must exist to show the buttons.

I have had a similar issue before. In my case, the buttons were created using RibbonWorkBench. When I switched to the UCI, I was not able to see the buttons. It turned out that for some reasons the Enable rules were messed up.

My recommendation is to have a look at your Customization.xml file and ensure that Enable Rules exists. The Customization.xml is should be your ultimate source of truth.

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HartmutE 28 on at

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Looks like they moved the blog around. Try this link.

skylineconsultantsllc.com/.../

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DIRAICK 10 on at

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the link doesn't work

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krishna 30 on at

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Hi Krishna,

Please check with below link

develop1.net/.../Adding-Ribbon-Workbench-SmartButtons-to-the-Unified-Client

Regards,

Chaitanya

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