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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / QuickSend does not cre...
Microsoft Dynamics SL (Archived)

QuickSend does not create the Direct Deposit Advice slip file

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Posted on by Stuart Nottingham 1,226

Setting up QuickSend for a client. Currently in a test environment with the following setups: MSDSL7.0FP1, SQL2005, Outlook 2007 (with COM objects added.) When I process a payroll check, I get the following in the log file:  Quick Send Direct De The email to the receiver could not be created in Microsoft Outlook because the report file is not found  d:\PRTEMP\26EAF02635.PDF. I checked the temp folder and the file is not there. Is there some magic to getting this to work? What I've read online so far points to a custom report (not in this case) causing Crystal Reports to hiccough. I know they're behind on the upgrade scale, but this should be working, right?

Thanks for any help!

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    CFROTON Profile Picture
    CFROTON 4,710 on at

    Stuart -

    Thank you for posting this question to the forum. I am sorry it has gone so long without a reply.

    From your post, it looks like you are running into BUG 21639- Application Server will not process Quick Send requests for the Direct Deposit Advice Slips document.

    This bug looks to have a hot fix for SL 7.0 SP3 and SP4. mbs.microsoft.com/.../slhflist7x

    If you have not tried this, I hope this helps. If you have already gotten this fix in place and your Deposit Slips are now working as needed, I hope this update helps the next site that may have this issue.

    Thank you,

    Carolyn

    MSDSL Support Engineer

  • Stuart Nottingham Profile Picture
    Stuart Nottingham 1,226 on at

    Good morning, Carolyn, and thanks for your suggestion. I'm back on this now at the client's request and have a question before I apply this hotfix (as it's irreversible.) I have a test database setup, but not a complete test environment. Would this have any impact on their production payroll processing (non-Application Server?)

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